The products and services that feature on One Good Thing are offered to you by One Good One Good is a registered company in Dubai, UAE and is governed according to Dubai and UAE law.

One Good Thing, Flexi Office, RAKEZ Business Zone FZ. Ras Al Khaimah, United Arab Emirates

One Good Thing (from here on referred to as ‘we’, ‘us’ or ‘our’) is happy to hear from all our users (from here on referred to as ‘you’ or ‘your’) and address any questions, queries or complaints not already answered in this document. Just email us at [email protected] or give our customer Service Team a call.

By using the site, even if you are browsing and have not registered, you acknowledge that you consent and agree to and will abide by these Terms and Conditions, so please read them very carefully. As with all our other policies, these terms and conditions and any other matter connected to ordering on One Good Thing are governed by Dubai and U.A.E. law.

Please revisit our Terms & Conditions policy regularly as they are subject to change without us directly informing you. Only the most recent version of our Terms & Conditions is accessible from One Good Thing, and the most recent version supersedes all previous Terms & Conditions published by us.


By using One Good Thing, whether you are a registered user, you consent, agree and confirm the following:

  1. You agree that once a product is delivered by us and accepted by you, we no longer hold any liability or obligation.
  2. You agree that we have the right to terminate your registration on One Good Thing without providing you with a reason. This will generally only be due to a breach of these Terms & Conditions or an extended period of inactivity. We will not be held responsible for the results of our termination of your account.
  3. All users of One Good Thing agree that they will not use One Good Thing for their own commercial purposes unless they receive written permission from us to do this.
  4. You agree you will not sell or charge any service fee for access to One Good Thing by any other person.
  5. One Good Thing reserves the right to withdraw any service, facility or product range that we currently offer our customers or will offer in the future.
  6. One Good Thing reserves the right to run advertisements and promote any product or service and allow any individual or organization to promote any product or service on One Good Thing, providing that they have our written permission.
  7. We do not endorse and are not responsible for the content or availability of any third party sites which we feature links to.
  8. No information posted anywhere on One Good Thing is intended to be a substitute for medical or professional advice of any kind. Always consult a health professional before you act on any suggestions you read on One Good Thing.
  9. You agree that minors under the age of 18 are prohibited to register as a user of this website and are not allowed to transact or use the website.


When you use One Good Thing or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you in a variety of ways, such as by e-mail, text, in-app push notices, or by posting notices and messages on this site through our Chat Service. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


All content included in or made available through One Good Thing, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of One Good Thing or its content suppliers and protected by international copyright laws. The compilation of all content included in or made available through One Good Thing is the exclusive property of One Good Thing and protected by international copyright laws.


Graphics, logos, page headers, button icons, scripts, and service names included in or made available through One Good Thing are trademarks or trade dress of One Good Thing in the UAE. One Good Thing’s trademarks and trade dress may not be used in connection with any product or service that is not One Good Thing’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits One Good Thing. All other trademarks not owned by One Good Thing that appear in any One Good Thing service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by One Good Thing.


Subject to your compliance with these Conditions of Use and your payment of any applicable fees, One Good Thing or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use of One Good Thing. This license does not include any resale or commercial use of One Good Thing, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of One Good Thing or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by One Good Thing or its licensors, suppliers, publishers, rights holders, or other content providers. No One Good Thing service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of One Good Thing. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of One Good Thing without express written consent. You may not use any meta tags or any other “hidden text” utilizing One Good Thing’s name or trademarks without the express written consent of One Good Thing. You may use the One Good Thing only as permitted by law. The licenses granted by One Good Thing terminate if you do not comply with these Conditions of Use or any Service Terms.


If you use One Good Thing, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. One Good Thing does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method. It is the responsibility of users to inform us if you become aware that anyone is using your account name and password without your permission. It is your responsibility to keep your account name and password safe as you are fully responsible for all activities that take place under your username and password.


Visitors may post reviews, comments, photos, videos, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights (including publicity rights), or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam” or unsolicited commercial electronic messages. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. One Good Thing reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant One Good Thing a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant One Good Thing and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify One Good Thing for all claims resulting from content you supply. One Good Thing has the right but not the obligation to monitor and edit or remove any activity or content. One Good Thing takes no responsibility and assumes no liability for any content posted by you or any third party.


One Good Thing respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.


All items purchased from One Good Thing are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.


One Good Thing attempts to be as accurate as possible. However, One Good Thing does not warrant that product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by One Good Thing itself is not as described, your sole remedy is to return it in unused condition.


Except where noted otherwise, the price displayed for products represents the full retail price listed on the product itself, suggested by the manufacturer or supplier, or estimated in accordance with standard industry practice; or the estimated retail value for a comparably featured item offered elsewhere. We also reserve the right to change the prices of any items or services.

With respect to items sold by One Good Thing, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by One Good Thing is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.


We accept payments online using Visa and MasterCard credit/debit cards in United Arab Emirates Dirhams.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and our policies and rules.


One Good Thing will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.

Orders will be fulfilled within 10 working days of the order being received. The customer will be informed in writing if there are unavoidable delays.


Any dispute or claim relating in any way to your use of One Good Thing, or to any products or services sold or distributed by One Good Thing or through One Good Thing shall be governed and construed in accordance with the laws of UAE, and shall be resolved by binding arbitration, rather than in court.

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